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Big bank hit with allegations of bad credit card debt practices Atlanta, GA

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Big bank hit with allegations of bad credit card debt practices

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Credit cards are a normal part of life for many people across the country, including those in Georgia. Some use them to pay bills, others use them to build credit, while others simply enjoy earning points that can be used to purchase vacations and other goods. Having access to a credit card is beneficial to people in a number of ways.

Unfortunately, banks and credit card companies don’t always treat their customers how they should be treated. That is the allegation in a recent lawsuit against JPMorgan Chase & Co. The largest bank in the United States allegedly violated consumer protection laws related to how it collected credit card debt.

Imagine the shock felt by some victims of these practices when the company tried to collect from people who did not owe money, had paid their debts off already, or who had gone through bankruptcy and had their debts wiped off their record. The complaint alleges that JPMorgan used “robo-signing” to collect debt that consumers did not owe.

Employees of the company pointed to a number of problems, including:

  • High turnover.
  • Widespread mistakes.
  • Faulty training.
  • Quotas that were unrealistic.

The bad practices of the company are said to have harmed consumers and created financial challenges for them. These issues include consumers having a harder time obtain gainful employment and qualify for loans. Whether credit card debt and its effects are legitimate or not, there are options available that may offer you immediate relief. An attorney can help explain those options.

Source: Reuters, “JPMorgan sued by Mississippi AG over credit card misconduct,” Jonathan Stempel, Dec. 17, 2013

Posted on behalf of Gingold & Gingold

1718 Peachtree St NW, #385
Atlanta, GA 30309

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Jack L.

They did an excellent job with my case. Jamie took the time to really listen and understand things. She delved into the details and was extremely knowledgeable and non judgmental. Very professional and they know what they are doing. Would definitely recommend!

All C.

Mr. Gingold was recommended by an attorney I had worked with previously. I met with Ira Gingold to discuss credit issues. He went over each specific issue thoroughly. He advised me of the potential outcomes. He did all this in one meeting for a very reasonable price. When we finished I was confident in moving forward with a resolution. He definitely wants to help people take the appropriate course of action for their circumstance.

Karen B.

Dear Mr Gingold, There are so many reasons to be thankful for all you have done and will do. Anyone who has ever had unfavorable experiences with an attorney or the legal system will feel the trepidation that I experienced once I realized that my situation seemed hopeless. It was by chance and happily good luck that I decided to put my future and sanity into your hands. I was mortified at having to deal with my debts by claiming bankruptcy. I remember in our first meeting how you assured me that I was not alone and should not feel ashamed. And, anyone in this position obviously does not have money to spare and you were clear about all the costs and allowing me to pay according to my own ability to do so. You advised me in all aspects of the law, but also, you were at each meeting incredibly supportive and complementary of my personal and professional plans. Anyone else in this situation should feel blessed to have access to your expertise and support.

Lyla B.

I thought the process of filing bankruptcy was going to be a difficult one. However, Gingold & Gingold treated me with respect and dignity from the moment I walked through their door. I had the pleasure of working with Jamie. She is very responsive, professional, and knowledgeable. She took the time and listened to my every concern and handled each and every one of them to my satisfaction. My experience with filing bankruptcy under Gingold & Gingold's representation exceeded my expectations in a major way. They gave me such a peace of mind. I am very pleased with my decision of going with Gingold & Gingold to represent me when I filed Chapter 13 bankruptcy.

Julie T.

Wow! I am finally out of debt and can say that I am debt free after completing my chapter 7 bankruptcy case with Gingold and Gingold. Mr dangled was very knowledgeable and direct with regard to my debt situation. there were no surprises and the case went as I was advised. The staff was also very helpful whenever I had a question. I will definitely recommend them in the future to my friends.

Sherard W.

I cannot say enough about this law firm. From the initial consultation to our discharge, the entire office kept me updated with every step of the entire process. I came to the Gingold after a bad experience with another law firm. Ira and Jamie immediately began treating me like family through this experience. In the end, they assisted with eliminating many debts including my 2nd mortgage. I cannot say enough about the experience and knowledge that Ira brought to the table from the office visits to the court time. Thank you very much for helping me through this tough time. Thank you.

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